Betting Rules

These Betting Rules explain how wagers are placed, processed and settled at Horus Casino. They are intended to help players in Australia understand the general rules that apply when using our online gambling services.

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1. General betting rules

These Betting Rules apply to wagers placed through Horus Casino and should be read together with the website Terms and Conditions, Privacy Policy, Responsible Gambling information and any game-specific rules displayed on the website. If a rule for a particular game differs from a general rule, the game-specific rule will generally apply to that game. Players should review the relevant information before placing a wager.

Contents

By opening or using an account, a player confirms that they have read and understood the rules that apply to the service. Players are responsible for ensuring that their use of Horus Casino is lawful in the place where they are located. Access may not be available in every location, and a player must not use the service where online gambling is prohibited or restricted by applicable law.

A player must meet the applicable minimum age requirement and provide accurate information when registering and using an account. Horus Casino may request information or documents to verify identity, age, location, payment details or account activity. A player must complete any required verification before using certain account features, including deposits or withdrawals.

Only one personal account may be used unless the website expressly permits otherwise.
An account must be used only by the person in whose name it is registered.
Players must keep login details confidential and must notify the website if they believe an account has been accessed without permission.
False, misleading, incomplete or outdated information must not be provided.
A player must not use the service for unlawful activity, fraud, money laundering or unauthorised payment activity.

Horus Casino may refuse, suspend, limit or cancel access where this is necessary to protect players, comply with legal obligations, investigate unusual activity, correct an error or enforce the website rules. Any action taken will be handled in accordance with the applicable Terms and Conditions and relevant legal requirements.

2. Placing wagers and using account funds

Before a wager is placed

Before confirming a wager, players should check the selected game, stake, paytable, applicable rules and any other information shown on the confirmation screen. A wager is normally treated as accepted only when it has been received and recorded by the website's systems. A message, screen display or account entry may be used to indicate whether a wager has been accepted.

Players are responsible for reviewing their selections before confirming them. Wagers cannot normally be changed or cancelled after acceptance, except where the applicable rules require a correction, cancellation or refund. If a player is uncertain whether a wager has been received, they should check the account history before submitting another wager.

Deposits and available balance

Wagers may be placed only using funds shown as available in the player's account or through an approved payment method. A deposit may be subject to payment checks, verification requirements and the conditions displayed at the time of the transaction. Players must use a payment method that belongs to them or that they are authorised to use.

The available balance may include deposited funds, winnings, adjustments or promotional amounts, where applicable. Different types of funds may be subject to different conditions. Any promotional offer, bonus or incentive is governed by the terms displayed with that offer. Players should understand wagering requirements, expiry conditions, eligible games and any other restrictions before accepting promotional funds.

Withdrawals and verification

Withdrawal requests may be reviewed before being processed. The review can include identity, age, source of funds, payment ownership, account activity and responsible gambling checks. A request may be delayed, declined or adjusted if information is missing, the account is restricted, a transaction must be investigated or the request does not meet the applicable conditions.

Players should ensure that account details and payment information are accurate. The website may return funds to the original payment method or use another permitted method where required by law, payment provider rules or internal procedures. Any applicable fees, minimums, limits or processing conditions will be shown in the relevant account or payment information and may change from time to time.

3. Game play, results and settlement

Game rules and outcomes

Each game is governed by its displayed rules, including the available betting options, stake values, winning combinations, paytable, game features and settlement method. Players should read these rules before playing. Where a game includes random outcomes, results are generated by the applicable game system. A winning result does not guarantee a future win, and previous results do not influence later outcomes.

A wager is settled using the result recorded by the website's systems or the relevant authorised game provider. The result shown in the player's account history may be used as the official record of the wager. Settlement is subject to the game rules, the Terms and Conditions, applicable promotional conditions and any correction required because of an error or technical problem.

Live play and interrupted sessions

Where a game involves a live dealer, streamed event or time-based round, the relevant game information will explain how rounds begin, end and settle. A player is responsible for maintaining a suitable internet connection and checking whether a wager has been accepted. Closing a browser, losing connection or leaving a game does not automatically cancel an accepted wager.

If a connection interruption occurs, the result may still be settled according to the recorded game state. Players should not repeatedly submit the same wager while a transaction is pending. The account history, transaction record and game record may be reviewed to establish whether a wager was received and how it should be settled.

Errors, malfunctions and incorrect results

If a technical error, display error, software malfunction, communication failure or other system problem affects a wager or result, the website may correct the record, void the affected wager, return the stake or apply another remedy permitted by the applicable rules. A player must not knowingly take advantage of an error and must report any suspected problem through the available website support channel.

If an amount is credited to an account by mistake, the player must not withdraw or spend that amount. Horus Casino may reverse an incorrect credit and recover funds that were paid or credited in error. If a correction affects a player's balance, the account record may be updated to reflect the correct outcome.

The recorded wager may be used to determine whether a bet was accepted.
The game rules may determine whether an interrupted round is completed, cancelled or settled.
A displayed result may be corrected if it does not match the official system record.
A wager affected by a serious malfunction may be voided in accordance with the applicable rules.
Players should retain relevant account or transaction information when reporting a problem.

4. Fair play, account security and disputes

Players must use Horus Casino fairly and honestly. This includes using the service for personal entertainment, following all game rules and avoiding conduct that could compromise the website, another player or a payment system. Prohibited conduct may include using automated tools, bots, scripts, exploitative software, stolen payment details, multiple accounts or methods designed to manipulate a game or promotion.

Horus Casino may monitor account activity and transactions for security, fraud prevention, compliance and responsible gambling purposes. Where activity appears unusual or inconsistent with the website rules, access to an account or particular features may be restricted while checks are completed. Any investigation will be handled in line with applicable privacy obligations and the website Privacy Policy.

Questions and complaints

A player who believes that a wager has been recorded or settled incorrectly should first review the game rules, account history and transaction details. If the issue remains unresolved, the player may raise it through the support or complaints process made available on the website. Providing the account identifier, date of the transaction, game name and a clear description of the issue can help with review.

Complaints are assessed using the relevant account records, game data, payment information and applicable rules. Players should allow reasonable time for a review, particularly where identity, technical or payment checks are required. A complaint does not change the result of an accepted wager unless the review establishes that a correction is required.

5. Responsible betting and changes to these rules

Gambling should be treated as entertainment, not as a way to earn income or recover financial losses. Players should decide a spending limit before playing and should not gamble with money needed for everyday expenses. A player should never chase losses, borrow money to gamble or continue playing because of frustration or pressure.

Set a budget and time limit before starting a session.
Take regular breaks and avoid gambling when tired, upset or affected by alcohol or other substances.
Keep gambling separate from essential household spending.
Use the safer gambling tools and account limits made available on the website.
Ask for support if gambling is causing stress, financial difficulty or problems with relationships.

Players can review the responsible gambling information on the website for available tools, account restrictions and support options. A player may request a break, account restriction or closure through the available account support process. Restrictions may apply across relevant services where required by the applicable process, and players should read the information provided before making a request.

Updates and acceptance

These Betting Rules may be updated to reflect changes to the website, games, payment processes, legal requirements or operational procedures. The current version will be made available on the website. Players should check the rules regularly and before placing a wager. Continuing to use the service after an updated version is published may indicate acceptance of the revised rules, subject to applicable law.

If any part of these Betting Rules is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted. The rules are not intended to remove or limit any rights that cannot lawfully be excluded under Australian law.